Shipping policy
At Gearinfinity, we want your experience to be smooth and enjoyable from the moment you place your order until it arrives at your door. Every order is handled with care, and we keep you informed throughout the process.
Free Shipping
We are pleased to offer free standard shipping on all orders worldwide, with no minimum purchase required.
Delivery Time
- Orders are processed within 1–3 business days.
- Orders placed after 12:00 PM will be processed on the next business day.
- We ship worldwide. After dispatch, delivery typically takes 3–7 business days, depending on your location. The estimated total delivery time is therefore around 4–10 business days.
Please note: Processing times may vary depending on order volume and product availability. In some cases, fulfillment may take longer than expected. We kindly ask for your understanding and will keep you updated if there are any delays.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email within 1–2 business days.
You can use this tracking number to follow your shipment through our website or the courier’s tracking page.
Address or Product Changes
- Any changes to your shipping address or order details must be requested within 6 hours of placing your order.
- If changes are made, please allow an additional 1–2 business days for processing.
To request a change, please contact us at support@gearinfinity.com with your order number and the updated information.
Issues with Tracking Number
Tracking information may take 1–2 business days to update after your order has shipped.
If your tracking number does not work within 3 business days of receiving it, please contact our support team at support@gearinfinity.com for assistance.
Missing Items
If any items are missing from your package, please notify us within 48 hours of delivery.
We will investigate and work with you to resolve the issue as quickly as possible.
Late Deliveries
If your delivery is delayed beyond the estimated timeframe, please contact us within 2 business days so we can check the status with the carrier and assist you further.